Privacy policy

FilesConvert is operated by Dattern LLC, 1209 Mountain Road Pl NE #10826, Albuquerque, NM 87110, USA. The service is intended for adults only. For any question, email dattern.llc+contact@gmail.com.

To use FilesConvert you share your email and payment details with us to set up your account and process your conversion. Files you upload are used only to produce the converted file you asked for and are deleted one hour after conversion. We rely on trusted third-party providers to operate the service. We do not sell or share your personal information.

We use cookies for two purposes: to keep the service working (such as keeping you signed in between pages and letting your payment complete securely) and to help us understand how the service is used through our third-party analytics providers. Those analytics cookies and pixels are set by the providers themselves under their own terms. We do not place advertising cookies and we do not run ads on FilesConvert.

We use third-party analytics providers to understand how FilesConvert is used — which features are popular, what causes errors, and how the service performs. This helps us fix bugs, improve performance, and decide what to build next. We do not sell your data ourselves. These providers may process the usage data they collect under their own terms; this is inherent to using their tools to improve our product.

We take reasonable technical and organisational measures to protect your data. Connections to FilesConvert are encrypted in transit. Your files are processed automatically and are not reviewed by our staff in the normal course of the service. If we need to investigate a specific issue you have reported to us, we access only what is strictly necessary to resolve it.

We want to be clear about what FilesConvert is not:

• We do not sell or rent your personal information.
• We do not monetise your data through advertising.
• We do not build behavioural profiles to target you.
• We do not use your files to train AI models.
• We do not use your data for any purpose beyond operating the service.

Email us at dattern.llc+contact@gmail.com to access, correct, or delete your data. We may update this policy from time to time; the effective date above shows the current version.